Terms of Use
When you use our (USA Printer Pro) website or services, you abide by the terms listed here. These terms explain how payments, disputes, and our services work.
Consent
By using our comprehensive services and placing an order, you agree to all the terms and phrases written in this agreement between you and USA Printer Pro
Definitions
- You: Refers to the customer or the organization you are representing.
- Comprehensive Services: Contains all aspects of our support and maintenance as well.
- Content: includes all of the essential information, resources, and software that USA Printer Pro offers.
Services
Customers can access benefits from our services through our website or by phone. These include printer servicing, maintenance, and fixes. The terms of your plan will outline undoubtedly what’s included and how everything actually works.
Fees, Payment Plans And Discounts
Some plans may contain extra fees, like activation charges, which are non-refundable. Payments are easy, and start when your service plan is started.
With term plans, your price remains the same for the time of the plan. Discounts are only available if you keep all needed services active.
Billing for Credit Cards
By using our comprehensive services, you agree to pay with a valid credit card and allow USA Printer Pro to charge it for the diverse services you use. If your card details vary, please update us promptly not to cause any issues.
Policy for Renewal
Monthly subscriptions automatically renew unless you cancel. These do not renew automatically, so you’ll be required to renew them one by one.
Policy for Refunds
You can request a full refund within the first 30 days if no problems arise. After that, refunds will be handled on a case-by-case basis.
Privacy Policy and Acceptable Use Agreement (AUP)
Your privacy is very important to us at USA Printer Pro. By using our comprehensive services, you agree to follow our Acceptable Use Policy and respect the policies for fair and secure usage.
Individual and Non-Profit Use
Our services are for personal use only. You cannot change, copy, or sell any software, materials, or services we offer.
No Prohibited or Illicit Use
You agree not to misuse our comprehensive services. Don’t harm our programs or disrupt how others use them.
Suspension & Fair Usage
If you overuse our services, your account may be stopped or suspended. While you can stop using our comprehensive services anytime, payments you’ve already made won’t be refunded.
Utilizing Communication Services
Use our communication tools responsibly. Don’t share harmful files, send spam, or infringe anyone’s rights.
Connecting
If you misuse our services or break these terms, you agree to protect USA Printer Pro from any losses or legal claims.
Limited Use And Guest Access
Visitors can explore our comprehensive services by registering on the USA Printer Pro Portal. This access is limited and meant only for typical uses.
Communication Services
Your subscription gives you access to valuable communication tools like email and chat for exceptional customer support.
Limited Permission To Use The Portal
You can use the tools on our portal as part of your subscription, but some services may have additional guidelines.
Hours of Business Support and Emergencies
We’re here to help from 8:30 AM to 8:30 PM, Monday to Saturday. After-hours support is limited to emergencies, but remote assistance is always available.
Directions For Service Requests
Customers can use remote sessions, online, in-person, or by phone to report a variety of problems. The next business day is when online requests are processed, and customer assistance is available during normal business hours.
Response Procedure
You will be notified and a trouble ticket will be shown after a service request has been completed. Responses are chosen during regular business hours.
Prioritization of services
Each of the three priority ranks, Low, Medium, and High—has a set response time for requests.
Part Replacement And Maintenance
Printer Fix or maintenance may take up to 10 business days. Approval is required before maintenance can begin, and part replacements may cost more.
Licenses And Software
Verifying that the software on your devices is lawful is your fault. Software that has been pirated is not something we support or endorse.
Warranty And Hardware Replacement
We replace the device's hardware using reconditioned parts and the manufacturer's extended guarantees.
Safety And Liability
Even though we make sure that all safety precautions are taken, we cannot be held accountable for data loss, damage, or theft that occurs during maintenance.
Escalation
For unsolved problems, email us at info@usaprinterpro.com
Overall Reactions
Contact us at info@usaprinterpro.com to share your knowledge.
Restrictions on General Licenses
The software and services are held exclusively by USA Printer Pro. The practice of reverse engineering is prohibited.
User Accountability
Assist experts and make a backup of your data. Your account and safety are your duty.
Exclusions from Services Certain problems, noncompliant behavior,
and outside circumstances that are beyond our control are not protected by the comprehensive services.
Things Not Included in Shared Services
Help professionals create a data backup. You are responsible for your safety and account.
Exclusions of Services Certain problems, noncompliant conduct, and other circumstances beyond our control are not covered by the full services.
Use of Materials and Software
Services do not cover out-of-scope issues or additional costs for extra help or service.
Products from Third Parties
The usage of the software and resources is governed by the terms of the granted agreement or Plan Order.
Third-Party Contracts
Third-Party Products in the USA Independently supported third-party software and services are not under Printer Pro's control.
Restricted Service Assurance
Please utilize third-party services in accordance with their various terms; we are not responsible for their delivery.
Action Restrictions
Claims will be dismissed if they are not submitted within three months.
Termination and Term
USA Termination and Term USA Printer Pro contains the right to halt or terminate services for violations or any other reason.
Law And Arbitration, Forum
Disputes are easily handled by local laws and determined following established protocols.
If users have any queries concerning our website's privacy policy, they can email us at info@usaprinterpro.com.